Cloud Resume
Marc Talavera
Skills
- Azure Administration & Support
- Active Directory, ADFS, and Exchange Management
- Client Management and Patch Management
- Powershell Scripting
- SharePoint and Office 365 Administration
- Incident, Problem, and Change Management
- Project Collaboration and Support
Certifications
- Informatiker EFZ (Swiss Federal Certificate in IT) - Capgemini Schweiz AG
- Various UMB Academy Courses
- Microsoft 365 and Azure specific training (not formally certified)
Interests
- IT Automation and Scripting
- Cloud Infrastructure and Security
- Collaboration Tools and Digital Transformation
Education
- Informatiker EFZ, Capgemini Schweiz AG, Zürich
Experience
- System Engineer, UMB AG (Aug 2021 - Present)
- Managed customer infrastructure operations, maintenance, and support.
- Handled 2nd level incident and problem management, supporting ServiceDesk for troubleshooting.
- Performed system updates, maintenance, and ITSM module updates.
- Participated in change management from analysis to implementation.
- System Administrator, AWK Group (Apr 2018 - Jul 2021)
- Administered Active Directory, Exchange, SQL, Azure, and Office 365.
- Managed Jira and Confluence and implemented PowerShell scripts.
- Led projects, including implementing a client management system and migrating to Teams/SharePoint Online.
- System Administrator, Bechtle IT-Services (Sep 2013 - Apr 2015)
- 1st & 2nd Level Support, VIP Support, and Incident Management.
- Conducted software rollouts, patch management, and user administration in Microsoft and Citrix environments.